Having said that…I was a bit disappointed by a recent “Ask The Expert” interview by Tanuja Koppal, PhD. It was called “Optimizing Lab Services: Evaluating the Single-Vendor Option.” You can read the full article by clicking here.
Although there are some good insights there were some major pieces of information missing. For starters, it does not mention who the subject of the interview is. I will give Dr. Koppal the benefit of the doubt and assume the interviewee is not fictitious, but I have a hard time understanding why he/she would need to anonymized. Is there an MVS Mafia out there that requires a witness protection program? Secondly, all the MVS providers whom the user evaluated are also anonymized. I guess I could understand that given that many of these larger providers may have legal teams that would give any crime syndicate a scare.
In the spirit of peer review, I think it would be extremely helpful to both MVS providers and potential customers to know who this customer is and how they made the selection they did.
Who knows, using this feedback, maybe next time they need a contract, someone would be able to make them an offer they couldn’t refuse…