Author Archives: Kevin Keras

Power To The People!

One of the most challenging problems faced by field service techs and engineers is intermittent failures that appear to have no discernible root cause.   Well…as least not an obvious one like a loose cable or belt.   More often than not, … Continue reading

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Good Reads about Mult-Vendor Support

Thought I would share a few articles and interviews that talk about Asset Management and Multi-Vendor Service support. Next Generation Pharmaceutical –Outsourcing Asset Management,  Bob Moore – GE Healthcare, interview Lab Manager Magazine – The Evolving Service Model   ; Good … Continue reading

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Separation Anxiety?

Most labs have used floor mount or bench top centrifuges for separation based assays for decades.  Whether spinning samples to remove air bubbles, spinning down cellular debris or isolating supernatent, there are numerous manual access centrifuges on the market, but … Continue reading

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Every Picture Tells A Story, Don’t It?

“A picture is worth a thousand words…so even at a reduced frame rate of 15FPS, one minute of video has to be worth 900,00 words.” – Me For better or worse, advances in cellular communications are making the once seemly … Continue reading

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What is the opposite of TMI?

I am a big fan of Lab Manager Magazine.   I am an on-line and print subscriber and find it to be a great source of information regarding lab trends and support. Having said that…I was a bit disappointed by a … Continue reading

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Well Equipped…Part II

“One only needs two tools in life WD-40 to make things go, and duct tape to make them stop.” –  G. Weilacher While true in many facets of instrument support, there is one other tool which lab support techs will … Continue reading

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Well Equipped…Part 1

Not every instrument failure requires a call to the manufacturer (OEM)  or an independent service organization (ISO).   Some simple and common failures can be rectified by just about anyone with some common sense and common tools.      Can’t help much with … Continue reading

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