- Lab Wrench – a great Q & A site where folks can post questions and get the community of users, maintainers and current/former field service techs. Not always the fastest way to get answers, but if your needs are not immediate well worth a try.
- LRIG Forum – The place to reach out to those in the know in the area lab automation. Expect some commercial pitches from vendors from time to time but by and large the people who subscribe to this message board are really interested in helping each other out. You will get lots of great guidance on how to make instruments interact (integrate), and a fair amount of troubleshooting expertise.
- LabX – Not really an interactive forum but you will find a number of companies that may be selling a product similar to yours. Often these folks wind up servicing/refurbishing used products prior to listing them here and may be able to help you out. If nothing else, it gives you an option for replacing your troubled instrument if you cannot repair it (use your device as a parts donor).
- Google – Seriously, did I really have to include a hot link to Google? If you needed that, please put down any sharp tools and step away from the lab… Believe it or not, Google can lead you to a number of academic research sites that store copies of user manuals, many of which include basic troubleshooting or replacement part numbers.
And of course, you can always contact us at info@TheLabSquad.com